Services

Frequently Asked Questions

Listed below are some of the most frequent questions we get from members.

Available Services FAQs

Coin-counting machines are available in select branch locations. These machines will count your bulk coinage for a small fee and provide a receipt to take to a teller for deposit or redemption. Branches also maintain a supply of wrappers that you can use to roll your coins.

Yes, notary service is available to Alaska USA members at most branch locations.

Domestic (U.S. destination) wires may take 12 to 72 hours to arrive at the destination financial institution. The receipt time is dependent upon the time the request was received, any weekend or holiday periods, the geographical location of the destination financial institution, and/or the number of correspondent financial institutions involved in the routing process.

Foreign (non-U.S. destination) wire transfers, once transmitted outside the United States, are no longer under the jurisdiction of U.S. banking laws. The recipient may receive the wire transfer before or on the availability date specified on the Receipt Disclosure provided to you at the time of payment.

No. Due to changes in federal regulations, Alaska USA discontinued Western Union services as of October 28, 2013. Western Union money transfer services are available at online at WesternUnion.com.

No, we do not sell travelers checks.

Alaska USA is a redeeming agent only. Alaska USA does not sell savings bonds.

Alaska USA does not offer safe deposit box services.

Alaska USA Federal Credit Union can assist in providing members with Living Revocable or Irrevocable Trust accounts. For more information, call the Member Service Center 24/7 at 800-525-9094.