Frequently Asked Questions

Alaska USA is not aware of the status or eligibility of your application prior to direct deposit. If you have any questions, please visit the PFD Division website at https://pfd.alaska.gov/ or call the PFD Division:

Anchorage 907-269-0370
Fairbanks 907-451-2820
Juneau 907-465-2326

Helpful tip: if you set up direct deposit with Alaska USA, you must use your 13-digit account number. Please visit the Electronic Account Number Calculator to get your 13-digit account number.

Alaska USA routing number: 325272021

If you have set up your PFD for direct deposit, you can use the Pending ACH tool to see the deposit up to one day before the money shows in your account. After the PFD has been deposited, you can see it by going into your Account History.

If you want to expedite PFD deposit process, you can deposit your PFD quickly and easily by using the Alaska USA app.

You can also deposit your PFD check by using a deposit drop box or a depository ATM. To deposit your PFD check in-person, visit any branch. The drop boxes are checked several times a day.

Simply show a teller at any Alaska USA branch your picture id proving you are the parent or legal guardian of the child. 

If your last name is different than your child’s, you will need to provide a legal document (such as a birth certificate or court document) to the teller confirming the parental or guardianship relationship.