Frequently Asked Questions

Listed below are some of the most frequent questions we get from members.

General FAQs

You can become a member of Alaska USA Federal Credit Union if you are affiliated with a company, organization, or community that have requested that Alaska USA serve their employees or members. You may also qualify by being related to someone who is qualified to join.

Most people who live or work in Alaska, Washington, and California's San Bernardino county, and Arizona's Maricopa County can qualify for membership. 

Share accounts such as checking, savings, money markets, and certificates, are federally insured to at least $250,000 by the NCUA, an agency of the U.S. government. This includes accounts for individuals, businesses, organizations, associations, and public units.

You must be 13 years old to establish a checking account and Visa® Debit card, but a parent must consent to both. There is no length of time requirement the checking account must be opened for prior to being issued a debit card.

Alaska USA only conducts business in English at this time. We make every effort to ensure members are aware of this policy by offering all written materials such as applications, disclosures, and brochures in English only.

Call 800-653-7695 with any questions about your current Alaska USA Mortgage or contact the Member Service Center to be directed to the appropriate person to answer your question.

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
PO Box 12705
Glendale, AZ 85318-2705

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

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