support

We’re here to help

Call 800-525-9094 for 24/7 live support.

Live chat is available for non-account related questions from 7 am - 7 pm PST.

Alaska USA Member Service Center

Open 24 hours a day, 7 days a week

Call: 800-525-9094
Email: memberservice@alaskausa.org

Routing number: 325272021

Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Find a branch or ATM

We are where you need us. Alaska USA provides branch locations throughout Alaska, Arizona, California, and Washington, and access to more than 55,000 surcharge free ATMs worldwide.

In a state with no Alaska USA branch locations? Access more than 5,600 Co-op shared branching locations to make a variety of financial transactions, including loan payments, withdrawals, deposits, and more.

Simplify your finances by moving your accounts to Alaska USA.

Most frequently asked questions

The Routing or Transit number identifies Alaska USA Federal Credit Union and is used in check processing. Alaska USA's Transit number is 325272021. This number is the first 9 digits listed on the bottom of your checks.

You can also use our online tool to calculate the electronic account number used for receiving payments and transfers.

To report a lost or stolen card contact the Member Service Center at 800-525-9094. You can also lock your card from further use using the Alaska USA app or by accessing your account online.

If you believe there is an error with a transaction on your account, contact the Member Service Center at 800-525-9094.

Additional information regarding electronic transactions

Federal Regulations provide certain protections and limitations for specific types of electronic transactions, including: 

  1. Point of Sale (POS)
  2. Automated Teller Machine (ATM)
  3. Direct Deposit
  4. Preauthorized Payment
  5. Online Account Access
  6. Electronic Check Transactions

Learn about your rights, responsibilities, and protections associated with these electronic transactions in the Electronic Funds Transfer Disclosure provided when members apply for Direct Deposit, Online Account Access, or a Visa® Debit Card.

You can start a credit report dispute online.

 

Call 800-525-9094 with any questions about your current Alaska USA Mortgage or contact the Member Service Center to be directed to the appropriate person to answer your question.

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
PO Box 12705
Glendale, AZ 85318-2705

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

We welcome your feedback. Submit your comments online using our feedback form.

Man checking email on his smartphone.

Knowledge is power

Equip yourself to make smart financial decisions in every stage of life—subscribe for financial know-how and more.