UltraBranch Troubleshooting Guide
Configuring Browser Security Settings
UltraBranch uses TLS encryption to encode the communication between your browser and UltraBranch to ensure your privacy and security. Alaska USA requires TLS version 1.0 or above, which is replacement for previous SSL versions.
Most browsers come with these security features enabled. If you are unable to connect to UltraBranch, follow the steps listed below to ensure that your Browser is properly configured to use these security features.
Internet Explorer 9 - 10 for Windows
Choose Tools Icon / Internet Options from the menu bar.
Click on the Advanced Tab then click on the Restore Advanced Settings button. Make sure that TLS 1.0 is checked. Click the OK button to save the changes.