UltraBranch Troubleshooting Guide

Configuring Browser Security Settings

UltraBranch uses SSL encryption to encode the communication between your browser and UltraBranch to ensure your privacy and security. Alaska USA requires SSL version 3.

Most browsers come with these security features enabled. If you are unable to connect to UltraBranch, follow the steps listed below to ensure that your Browser is properly configured to use these security features.

Internet Explorer 9 - 10 for Windows

Choose Tools Icon / Internet Options from the menu bar.

IE 9-10 internet options

Click on the Advanced Tab then click on the Restore Advanced Settings button. Make sure that SSL 3.0 is checked. Click the OK button to save the changes.

IE 9-10 settings