Online Account Access Troubleshooting Guide

Testing Login to Online Account Access

To test your connection to online account access you will need to attempt to log in to online account access. Follow the instructions below to try this in a separate window, so you can continue to refer to this Troubleshooting Guide.

Online account access account summary page

You Try It:

  1. Click here to access the Alaska USA home Page in a new window.
  2. Enter your User ID and click the 'Log in' button.
  3. Enter your PAC according to the instructions on the page.

What Happened?
(Click on the most appropriate response below)