Online Account Access Troubleshooting Guide

Steps to Enable JavaScript

In order to access online account access, your browser must JavaScript, and it must be enabled. Follow the steps listed below to make sure JavaScript is activated in your browser.

Safari 4+

Choose Safari / Preferences from the menu bar.

Click on Security in the top of the window, then make sure Enable JavaScript is checked.

Safari javascript settings

Close the Preferences window.

Screenshot and instructions based on Safari on Mac OS X 10.6. Other versions of Safari should be similar.