Online Account Access Troubleshooting Guide

Steps to Enable JavaScript

In order to access online account access, your browser must JavaScript, and it must be enabled. Follow the steps listed below to make sure JavaScript is activated in your browser.

Firefox 3+

Firefox is one of several related browsers that is based on code created by the Mozilla Foundation. Other browsers in this family include Mozilla and Netscape versions 6+. These browsers share a similar foundation, called Gecko, and commonly have a similar interface.

Choose Tools / Options from the menubar. Mac OS X users choose Firefox / Preferences from the menu bar.

Click on Content in the top of the window, then make sure Enable JavaScript is checked.

Firefox javascript settings

Click OK to close the Options/Preferences window.

Screenshot and instructions based on FireFox for Windows. Other versions of Firefox and related browsers may differ from these instructions.