UltraBranch Troubleshooting Guide
Steps to Enable Pop-Ups
Some activities in UltraBranch use pop-up windows to allow members to access information without ending their UltraBranch session. Your browser must permit pop-ups from UltraBranch for these functions to work as intended. Follow the steps listed below to make sure your browser will permit pop-ups from UltraBranch.
Firefox is one of several related browsers that is based on code created by the Mozilla Foundation. Other browsers in this family include Mozilla and Netscape versions 6+. These browsers share a similar foundation, called Gecko, and commonly have a similar interface.
Choose Tools / Options from the menubar. Mac OS X users choose Firefox / Preferences from the menu bar.
Click on Content in the top of the window.
Option 1: Globally Accept Pop-Ups
Uncheck Block Popup Windows. Click OK to save your changes.
Option 2: Enable UltraBranch Pop-Ups
Make sure Block Popup Windows is checked, then click Exceptions.
In the Allowed Sites-Popups window, enter "ultrabranch.alaskausa.org" in the Address of web site field. Click Allow to add this entry to the list.
Click Close to close the Allowed Sites-Popups screen. Click OK to close the Options / Preferences window and return to your browser.
Screenshot and instructions based on FireFox for Windows. Other versions of Firefox and related browsers may differ from these instructions.