Alaska USA Information Practices
California Consumer Rights
California residents can request access to personal information collected and shared by Alaska USA or any of our affiliates by entering a personal information request or calling our Member Service Center at 1-800-525-9094.
Protecting your accounts
Effective Date: 4/1/2021
To learn more about how we collect, use, and share your personal information in the course of business, refer to the privacy notices below:
- Alaska USA Privacy Notice
- Alaska USA Privacy Notice - California
- California Consumer Privacy Act Policy
- Alaska USA Mortgage Company Privacy Notice
- Procura Mortgage Company Privacy Notice
This online information practices notice applies to websites and mobile applications owned, operated, or developed by Alaska USA Federal Credit Union and its subsidiaries.
- Online information Alaska USA collects
- How we use your online information
- Cookies and pixel tags
- Third party sites
- Online advertising
- Children's privacy
- Notice updates and effective date
Online information Alaska USA collects?
Information you provide
Alaska USA may collect any information you enter on our websites, apps, or email. You may choose to not provide some information, but by doing so you might be unable to use specific products, services, or site features. We use the information you provide for servicing your requests, providing products and services, and communicating with you, and for the other purposes outlined below.
Automatic data collection
Collected data may include:
- Data about your computer or mobile device, including operating system, browser version, and device capabilities.
- Data about your network connection, such as the IP address and geolocation of your device. Location data is collected to enable online location-based services, including mapping and advertising. Most mobile devices and browsers allow you to disable location sharing. If sharing is disabled, you may still be able to use these services, but will not be able to benefit from location-aware features.
- Data about your usage of Alaska USA online systems, include pages visited, length of time spent visiting individual pages, and patterns of site visits.
- Data about email interaction, including read-receipts and measurement of click-through in messages.
How we use your information
Alaska USA may use your information for several purposes, including:
|Security||Maintain a secure session.
Authenticate your computer.
Detect potentially fraudulent transactions.
|Site Management||Customize content displayed on Alaska USA sites and apps.
Improving the relevance and usefulness of websites, apps, and email communications
|Marketing||Provide personalized promotional content on Alaska USA websites and apps.
Monitor the effectiveness of advertising on Alaska USA and third-party websites.
Improving the relevance and usefulness of email communications.
Cookies and pixel tags
Alaska USA uses session cookies to help maintain continuity during an online session, to gather site usage data, to evaluate the success of online promotions, and for information security purposes. Session cookies are automatically deleted each time you close your browser. UltraBranch and online loan applications require that your browser accept session cookies.
If you configure your browser to reject cookies, site features that depend on them will be affected. In some cases this may mean a loss of customization, in other cases the feature will no longer function.
Third party sites
Contract service providers
Alaska USA uses a number of contract service organizations to provide members online access to financial information or services. These sites may display Alaska USA's logo, but are not part of Alaska USA's domain (website). Security and privacy are controlled by the site's owner and not by Alaska USA, and practices and policies may differ from Alaska USA. Refer to the posted privacy statement and/or user agreements at each site for additional information about how that particular organization manages information.
Alaska USA may use information you post directly on Alaska USA sanctioned social media pages, or that you make publicly available on the relevant social media site, to respond to your comments or posts. The social media site owner may provide Alaska USA access to aggregate data about users that view or post comments on official Alaska USA pages. Alaska USA uses this data to understand and improve the communication with participants on the site.
Public forums and social media sites, (including the Alaska USA Facebook page) are not secure environments. For your protection, please do not share sensitive account information, including social security numbers, account numbers, user IDs, passwords, or specific transaction details.
Links to other sites
As a convenience to members and prospective members, Alaska USA provides links to third party websites with which Alaska USA has no contractual relationship. Alaska USA is not responsible for the content, security, or privacy practices of sites it does not control. Please refer to the privacy and security policies of these sites to learn more.
Third party advertisements
Alaska USA does not include non-affiliated third party advertisements in its websites or mobile applications.
Advertisements on third-party sites
Alaska USA may work with advertising companies to promote Alaska USA products and services on third-party sites. Companies may be provided non-personally identifiable criteria to guide the selection of ads that will be displayed on these sites. Alaska USA may collect information about your interaction with ads on other sites.
Alaska USA does not knowingly collect or share personal information from individuals under the age of 16 through any website or mobile app. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
Notice updates and effective date
Alaska USA may update this notice from time to time. When this notice is updated, the updated version will be posted on the site, and the "Effective Date" displayed at the top of this page will be updated. The notice becomes effective when posted on this site.