Other Services

Many of the services Alaska USA offers can be conveniently accommodated by phone, or through our network of more than 100 branches and service facilities in Alaska, Arizona, California, and Washington State.

Domestic & Foreign Wire Transfers

Domestic & Foreign Wire Transfers

A wire transfer is an electronic delivery of funds between financial institutions participating in the Federal Reserve Bank.

Availability

Consumer wire transfers sent to destinations outside of the U.S. can only be processed between 7:30 a.m. and 12:30 p.m. Alaska time (8:30 a.m. and 1:30 p.m. Pacific time), Monday through Friday, excluding federal holidays.

Due to disclosure requirements you must remain in the branch or on the phone while we process your request. Please allow adequate time so that your request can be completed before 12:30 p.m. Alaska time (1:30 Pacific time). Please be aware that preparing your customized disclosure may take up to 15 minutes.

Due to the excessive documentation requirements of some countries, foreign wire transfers are only available to certain destinations. Ask for a list of available foreign wire transfer destinations to view details.

Foreign Wire Requirements

  • Your physical address
  • Recipient’s name and physical address
  • Name of recipient’s bank n Recipient bank’s city and country location
  • Recipient’s bank code: A BIC (Bank Identifier Code) or a SWIFT (Society for Worldwide Inter-bank Financial Telecommunications). This code will be 8 or 11 characters.
  • Recipient’s account number
  • Recipient account’s currency denomination: Euro, Pound Sterling, Canadian Dollar, etc.
The following information may also be required for some foreign wire transfers:
  • IBAN (International Bank Account Number)
  • CLABE account number: If the wire is destined for Mexico, an 18-digit CLABE account number is required in addition to BIC/SWIFT. n
  • 9-digit routing code: If the wire is destined for Canada, a 9-digit routing code is required in addition to the BIC/SWIFT..

Required Disclosures

Upon initiation of a foreign wire transfer, you will be provided with disclosures depicting the exchange rate for your wire and outlining your rights and responsibilities such as:

  • Availability date of your wire
  • 30 minute cancellation window and contact information
  • Error and dispute timelines and contact information

You must provide complete and accurate information regarding the recipient account number and recipient bank identification number (IBAN, RTN, or SWIFT BIC). If any information is incorrect, there is a chance funds could be lost.

 
Money Orders & Official Checks

Money Orders & Official Checks

Money Orders

Money Orders provide the freedom of a check without having a checking account. Money Orders provide a secure way to send funds by mail and pay bills. Money Orders are accepted by most creditors as a payment method and provide a traceable receipt.*

MoneyGram® Money Orders are recognized throughout the United States as well as internationally.

*Members can purchase Money Orders for any amount up to and including $1,000. A fee of $1.50 is charged for each Money Order.

Lost or Stolen Money Order
If your Money Order is lost or stolen, notify MoneyGram immediately. To contact MoneyGram, call 1-800-MONEYGRAM or visit www.moneygram.com. You must have the serial number for the Money Order to submit the claim.

Official Checks

Cashier’s Checks have many of the same conveniences as Money Orders; however Cashier’s Checks can be sold up to any amount. A fee of $2.00 is charged for each Cashier’s Check.

Teller Checks are similar to Cashier’s Checks but are made payable to the purchasing member. The $2.00 fee is waived for the first Teller Check requested per day.

Lost or Stolen Official Checks If your Cashier’s or Tellers Check is lost or stolen, notify Alaska USA immediately by calling the Member Services Center at (800) 525-9094 or visit the nearest branch location.

 
Signature Authentication

Signature Authentication

Notary Public

A notary public identifies the signer of a document and ensures the signer is aware of what they are signing and is doing so willingly. The primary purpose for notarizations is to protect against document fraud. Notary public services are available to anyone who has been an Alaska USA member for at least 30 days.

What to bring:
  • The document requiring a notarized signature
  • Current government-issued photo ID with signature
  • Witnesses, if required by the document

Due to the lengthy and sometimes complex nature of witness requirements, Alaska USA cannot provide employee witnesses for notarizations.

Alaska USA offers notary public services, Medallion Signature Guarantees, and Signature Validations at no charge to members. Key features of each program are outlined below.

Medallion Signature Guarantee

A Signature Guarantee is a guarantee by a financial institution that a signature is genuine. It’s used to authenticate transfers and redemption of securities such as stocks, bonds, and mutual funds. Medallion Signature Guarantees are available to anyone who has been an Alaska USA member for at least 30 days.

What to bring:
  • Current government-issued photo ID with signature
  • Proof of ownership of the security being transferred/redeemed
  • Proof of current value (cannot exceed $500,000)
  • Additional documentation is required if the signer is acting on behalf of the owner of the security

Signature Validation

A Signature Validation is an authentication program for non-securities-related transactions. It’s used to certify other types of events such as account maintenance, beneficiary changes, or wire transfer authorizations. Signature Validation is available to anyone who has been an Alaska USA member for at least 30 days.

What to bring:
  • Current government-issued photo ID with signature
  • Proof of ownership
  • Additional documentation is required if the signer is acting on behalf of another individual