Frequently Asked Questions

       
Only select records are listed below. View all FAQs

ClickSWITCH

What should I do if a request still shows as mailed?

Requests may take up to 10 days to switch. If your request has a “Mailed” status for more than 10 days, it’s a good idea to contact the depositor or biller to confirm the switch or to see if they need additional information.

<< Back to previous page | Return to FAQ Index

Member Service Center

907-563-4567 or 800-525-9094
Open 24 hours a day, 7 days a week

More contact information

Find out more