Frequently Asked Questions

FAQs:       
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ClickSWITCH

Do I need to call my depositors and billers to confirm the switch?

We display the status for each direct deposit and automatic payment in the Status column. If a request shows as Completed, there’s no need to contact the depositor or biller. For requests that are marked as Mailed for more than 10 days, you may want to contact the depositor or biller to confirm the status.

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