Frequently Asked Questions

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EMV Questions

What is a smart-chip (EMV) card and why is it safer to use?

Smart-chip technology (EMV) is a chip that is now embedded into cards to help reduce fraud. When making an in-store purchase using the smart-chip, a unique one-time code is generated and provided to the merchant. Your card number is not provided to the merchant. As a result, if the merchant’s payment card data is compromised, the information can’t be used to replicate your card.

Although this smart-chip technology cannot prevent card compromises entirely, it is anticipated that smart-chip cards will substantially reduce the frequency of account compromises. You will continue to benefit from the zero-liability guarantee so fraud that occurs on your credit or debit card is covered.

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