Frequently Asked Questions
How do I get a smart-chip (EMV) card?
Your next card will include this technology! Alaska USA is sending members new cards with smart-chip technology over the coming months to help improve the security of card transactions. All credit cards will be reissued by September 2016. All debit cards will be reissued by April 2017.
If you are planning to travel internationally and have not received your new card, please call us at (907) 563-4567 or (800) 525-9094. We are available 24/7.
Member Service Center
907-563-4567 or 800-525-9094
Open 24 hours a day, 7 days a week