Frequently Asked Questions
Why are my ATM preferences no longer working?
ATM preferences are specific to the card used to establish the preferences. If you are using a new or replacement card, you will need to re-establish your preferences.
If your preferences do not save, please call us at (907) 563-4567 or (800) 525-9094 for additional assistance.
Member Service Center
907-563-4567 or 800-525-9094
Open 24 hours a day, 7 days a week