Frequently Asked Questions
How do I ...
Dispute a transaction?
If you believe there is an error with a transaction, contact the Member Service Center.
Additional information regarding electronic transactions
Federal Regulations provide certain protections and limitations for specific types of electronic transactions, including:
Learn about your rights, responsibilities, and protections associated with these electronic transactions in the Electronic Funds Transfer Disclosure presented to members when they apply for Direct Deposit, UltraBranch, or an ATM/Visa Check Card.