Frequently Asked Questions

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Account Questions

Can I choose my own PIN for my ATM or Visa Check Card?

There are two quick and easy ways to personalize the PIN for your Alaska USA ATM or Visa Check Card.

UltraBranch Online

  • Log in to UltraBranch.
  • Click on the "Account Services" tab. UltraBranch Business Edition users click the "Services" tab instead.
  • Select the "Change Debit/ATM Card PIN" option.
  • Follow the on-screen instructions to enter your new PIN.
  • You will receive confirmation that your PIN has been changed.

At any Alaska USA ATM

  • Insert your ATM or Visa Check Card into any Alaska USA ATM and enter your current PIN.
  • Select 'Change PIN' from the menu of options.
  • Follow the on-screen instructions to enter your new PIN.
  • You will receive confirmation that your PIN has been changed.

Keep your new PIN safe. Never write your PIN on your card or store it with or near your card.

You can also personalize the PIN for your Alaska USA Visa Platinum Credit Card.

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