What does it mean "You have exceeded the number of login attempts"?
As a security measure, access to your account is locked after a limited number of unsuccessful login attempts. Further attempts to login will fail, displaying the above message.
To reset your PAC and unlock your account, contact the Member Service Center.
For more assistance, please consult the UltraBranch Troubleshooting Guide
Member Service Center is open 24/7
(907) 563-4567 or (800) 525-9094
© Copyright 2016
Alaska USA and UltraBranch are registered trademarks of Alaska USA Federal Credit Union.
Mortgage loans are provided by Alaska USA Federal Credit Union in Arizona. Mortgage loans are provided by Alaska USA Mortgage Company, LLC in Alaska, Washington and California. License #AK157293; Washington Consumer Loan Company License #CL-157293; Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, License #4131067.
Insurance services offered through Alaska USA Insurance Brokers, LLC. Insurance products are provided by various carriers and are obligations of the issuing insurance company. They are not obligations of or deposits to Alaska USA Insurance Brokers, Alaska USA Federal Credit Union, or its subsidiaries, and are not insured by the National Credit Union Administration. Some products are not available in all states.
Learn more about fraud, identity theft, and phishing.