Frequently Asked Questions
Support for alpha-numeric passwords
When you initially sign up for UltraBranch Access you are given a temporary Personal Access Code (PAC) that must be changed the first time you log in.
Ultrabranch allows you to choose an alpha-numeric PAC of up to 12 characters. To change your PAC , choose "Change PAC" from the "Account Profile" tab.
Security tip: Create a PAC that is a mixture of letters and numbers. For greater security, avoid words found in a dictionary, easily guessed words, or personal information such as your phone number, social security number, and pet or family names.
Ultrabranch by Phone users