Send a message to Member Service
We'd love to hear from you! Please use the following form to send us your questions, comments, or suggestions.
We monitor this email address 24 hours a day, 7 days a week. We will review your email during business hours and respond as soon as possible.
Please be aware that we do not share personal or account information by email. This is to protect you from potential fraud or identity theft and to keep your financial information private. For your security, we ask that you do not include specific account information in your submission. If you have specific questions about your account, please call the Member Service Center or visit any branch.
Member Service Center
907-563-4567 or 800-525-9094
Open 24 hours a day, 7 days a week
Frequently asked questions
Email Fraud Alert
Alaska USA members have received fraudulent email messages asking for account information.