Contact Information

Alaska USA Member Service Center

Nationwide toll free(907) 563-4567 or (800) 525-9094
TTY/ Hearing Impaired(800) 742-7084

Emailmemberservice@alaskausa.org

Routing number325272021 [ Electronic Funds Transfer (EFT) account ]

Hours of operation 6 am - 10 pm Alaska Time
7 am - 11 pm Pacific Time
Open 7 days a week [ show holiday closures ]

The Member Service Center will be closed in observance of the following federal holidays:

New Year's Day
Closed
Thanksgiving
Closed
Christmas Eve
Open, early closure 3 p.m.
Christmas
Closed
New Years Eve
Open, early closure 6 p.m.

Alaska USA has many branches open on weekends and holidays!

Mailing address P.O. Box 196613
Anchorage, AK 99519-6613 U.S.A

https://www.alaskausa.org/

Apply for a loan

Consumer loans and credit cards

Apply online
View current rates
Download an application

  • Call the Member Service Center (above)
  • Fax an application: (907) 562-5765 or (800) 722-0524 outside Anchorage

Mortgages and other real estate loans

Mortgages - offered through Alaska USA Mortgage Company

Apply online
View current rates
Download an application

  • (800) 737-3033 Alaska
  • (877) 722-8919 California
  • (800) 813-1799 Washington

Other real estate loans including Home Equity Line of Credit (HELOC)

Apply online
View current rates
Download an application

  • (907) 786-2800 in Anchorage
  • (888) 425-9813 toll free in Alaska and Washington

Business & commercial loans

View current rates
Download an application

Anchorage office
(907) 646-6670 in Anchorage
(877) 646-6670 toll free in Alaska
Fairbanks office
(907) 374-5417 in Fairbanks
(877) 374-5453 toll free in Alaska
Mat-Su office
(907) 352-8521 in Mat-Su Valley
Seattle office
(206) 239-3706 in Seattle
(855) 869-9639 outside Seattle
Victor Valley office
(760) 810-7449 in Victor Valley
(888) 722-8923 toll free in California

Report lost or stolen items

Lost or stolen checks, ID, travelers cheques, or money orders

  • Checks/identification: Call the Member Service Center (above)
  • Travelers cheques: (800) 525-7641
  • Money orders: (800) 654-5920

Lost or stolen ATM or Visa Check Card

  • Call the Member Service Center (above)
  • After hours call (877) 646-6675

Lost or stolen Visa credit card

  • Call the Member Service Center (above)
  • After hours call (800) 991-4961

Additional contact information

Mailing Addresses

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
P.O. Box 1958
Victorville, CA 92393-1958

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

ATM, Visa Check Card, and credit card services

Activate your card
Alaska USA ATMs
Visa ATM locator

  • Activate your Visa® Credit Card:
    (800) 543-5073
  • Nearest PLUS® ATM locations:
    (800) THE-PLUS

Credit report dispute

Online credit report dispute

(907) 786-2000 in Anchorage
(800) 992-2810 ext. 2000 outside Anchorage

Transaction dispute

Call the Member Service Center (above)

Learn more about disputing electronic transactions.