Contact Information

Alaska USA Member Service Center

Nationwide toll free(907) 563-4567 or (800) 525-9094
TTY/ Hearing Impaired(800) 742-7084

Hours of operationOpen 24 hours a day, 7 days a week

Emailmemberserviceatalaskausa.org

Routing number325272021 [ Electronic Funds Transfer (EFT) account ]

Mailing address P.O. Box 196613
Anchorage, AK 99519-6613 U.S.A

https://www.alaskausa.org/

Apply for a loan

Consumer loans and credit cards
  • Call the Member Service Center (above)
  • Fax an application: (907) 562-5765 or (800) 722-0524 outside Anchorage
Mortgages and other real estate loans

Mortgages

  • (800) 737-3033 Alaska
  • (480) 473-5704 Arizona
  • (877) 722-8919 California
  • (800) 813-1799 Washington

Other real estate loans including Home Equity Line of Credit (HELOC)

  • (907) 786-2800 in Anchorage
  • (888) 425-9813 toll free in Alaska and Washington
Business & commercial loans
  • Alaska:
    (907) 646-6670 or
    (877) 646-6670 outside Anchorage
  • Arizona:
    (602) 338-5821 or
    (844) 563-0255 outside Glendale
  • California:
    (760) 810-7449 or
    (888) 722-8923 outside Victor Valley
  • Washington:
    (206) 239-3706 or
    (855) 869-9639 outside Seattle
  • Alaska USA Member Service Center:
    (800) 525-9094

Report lost or stolen items

Lost or stolen checks, ID, travelers cheques, or money orders
  • Checks/identification: Call the Member Service Center (above)
  • Travelers cheques: (800) 525-7641
  • Money orders: (800) 654-5920
Lost or stolen ATM or Visa Debit Card
  • Call the Member Service Center (above)
  • After hours call (877) 646-6675
Lost or stolen Visa credit card
  • Call the Member Service Center (above)
  • After hours call (800) 991-4961

Additional contact information

Mailing addresses

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
P.O. Box 1958
Victorville, CA 92393-1958

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

ATM, Visa Debit Card, and credit card services
  • Alaska USA ATMs
  • Visa ATM locator
    • Activate your Visa® Credit Card:
       (800) 543-5073
    • Nearest PLUS® ATM locations:
       (800) THE-PLUS
  • Credit report dispute
    • (907) 786-2000 in Anchorage
    • (800) 992-2810 ext. 2000 outside Anchorage
    Questions about your current Alaska USA mortgage

    (800) 653-7695 all locations

    Transaction dispute

    Call the Member Service Center (above)

    Learn more about disputing electronic transactions.

    Account activity and verification

    (907) 929-6863 fax