Contact Information

Apply for a loan

Consumer loans and credit cards

• Apply online
• View current rates
• Download an application

• Call the Member Service Center (above)
• Fax an application: (907) 562-5765 or (800) 722-0524 outside Anchorage

Mortgages and other real estate loans

Mortgages

• Apply online
• View current rates
• Download an application

• (800) 737-3033 Alaska
• (480) 473-5704 Arizona
• (877) 722-8919 California
• (800) 813-1799 Washington

Other real estate loans including Home Equity Line of Credit (HELOC)

• Apply online
• View current rates
• Download an application

• (907) 786-2800 in Anchorage
• (888) 425-9813 toll free in Alaska and Washington

Business & commercial loans

• View current rates
• Download an application

• Alaska:
  (907) 646-6670 or
  (877) 646-6670 outside Anchorage
• Arizona:
  (602) 338-5821 or
  (844) 563-0255 outside Glendale
• California:
  (760) 810-7449 or
  (888) 722-8923 outside Victor Valley
• Washington:
  (206) 239-3706 or
  (855) 869-9639 outside Seattle
• Alaska USA Member Service Center:
  (800) 525-9094

Report lost or stolen items

Lost or stolen checks, ID, travelers cheques, or money orders

• Checks/identification: Call the Member Service Center (above)
• Travelers cheques: (800) 525-7641
• Money orders: (800) 654-5920

Lost or stolen ATM or Visa Debit Card

• Call the Member Service Center (above)
• After hours call (877) 646-6675

Lost or stolen Visa credit card

• Call the Member Service Center (above)
• After hours call (800) 991-4961

Additional contact information

Mailing addresses

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
PO Box 12705
Glendale, AZ 85318-2705

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

ATM, Visa Debit Card, and credit card services

• Activate your card

Alaska USA ATMs

Visa ATM locator

• Activate your Visa® Credit Card:
   (800) 543-5073
• Nearest PLUS® ATM locations:
   (800) THE-PLUS

Credit report dispute

• Online credit report dispute

• (907) 786-2000 in Anchorage
• (800) 992-2810 ext. 2000 outside Anchorage

Questions about your current Alaska USA mortgage

(800) 653-7695 all locations

Transaction dispute

Call the Member Service Center (above)

Learn more about disputing electronic transactions.

Account activity and verification

(907) 929-6863 fax