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Contact Information
Alaska USA Member Service Center
Emailmemberservice@alaskausa.org
Routing number325272021 [ Electronic Funds Transfer (EFT) account ]
Hours of operation 6 am - 10 pm Alaska Time
7 am - 11 pm Pacific Time
Open 7 days a week [ show holiday closures ]
The Member Service Center will be closed in observance of the following federal holidays:
- New Year's Day
- Closed
- Thanksgiving
- Closed
- Christmas Eve
- Open, early closure 3 p.m.
- Christmas
- Closed
- New Years Eve
- Open, early closure 6 p.m.
Alaska USA has many branches open on weekends and holidays!
Apply for a loan
Consumer loans and credit cards
Apply online
View current rates
Download an application
- Call the Member Service Center (above)
- Fax an application: (907) 562-5765 or (800) 722-0524 outside Anchorage
Mortgages and other real estate loans
Mortgages - offered through Alaska USA Mortgage Company
Apply online
View current rates
Download an application
- (800) 737-3033 Alaska
- (877) 722-8919 California
- (800) 813-1799 Washington
Other real estate loans including Home Equity Line of Credit (HELOC)
Apply online
View current rates
Download an application
- (907) 786-2800 in Anchorage
- (888) 425-9813 toll free in Alaska and Washington
Business & commercial loans
View current rates
Download an application
- Anchorage office
- (907) 646-6670 in Anchorage
- (877) 646-6670 toll free in Alaska
- Fairbanks office
- (907) 374-5417 in Fairbanks
- (877) 374-5453 toll free in Alaska
- Mat-Su office
- (907) 352-8521 in Mat-Su Valley
- Seattle office
- (206) 239-3706 in Seattle
- (855) 869-9639 outside Seattle
- Victor Valley office
- (760) 810-7449 in Victor Valley
- (888) 722-8923 toll free in California
Report lost or stolen items
Lost or stolen checks, ID, travelers cheques, or money orders
- Checks/identification: Call the Member Service Center (above)
- Travelers cheques: (800) 525-7641
- Money orders: (800) 654-5920
Lost or stolen ATM or Visa Check Card
- Call the Member Service Center (above)
- After hours call (877) 646-6675
Lost or stolen Visa credit card
- Call the Member Service Center (above)
- After hours call (800) 991-4961
Additional contact information
Mailing Addresses
Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613
Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613
Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
P.O. Box 1958
Victorville, CA 92393-1958
Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503
ATM, Visa Check Card, and credit card services
Activate your card
Alaska USA ATMs
Visa ATM locator
- Activate your Visa® Credit Card:
(800) 543-5073 - Nearest PLUS® ATM locations:
(800) THE-PLUS
Credit report dispute
Online credit report dispute
(907) 786-2000 in Anchorage
(800) 992-2810 ext. 2000 outside Anchorage
Questions about your current Alaska USA mortgage
(877) 747-5073 all locations
Transaction dispute
Call the Member Service Center (above)
Learn more about disputing electronic transactions.
Verification of deposit (V.O.D.)
(907) 929-6863 fax
UltraBranch®
24-hour account access by internet or phone
Internet
visit www.alaskausa.org
Touch-tone phone
(907) 258-7228 or
(888) 258-7228 toll free outside Anchorage
Alaska USA app
About the Alaska USA app
Download: Android |
iPhone
Subsidiaries offices
Office locations and phone numbers for members of the Alaska USA Family
© Copyright 2015
Alaska USA and UltraBranch are registered trademarks of Alaska USA Federal Credit Union
Mortgage loans are provided by Alaska USA Mortgage Company, LLC.
License #AK157293.
Washington Consumer Loan Company License #CL-157293.
Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, License #4131067.
Insurance services offered through Alaska USA Insurance Brokers, LLC. Insurance products are provided by various carriers and are obligations of the issuing insurance company. They are not obligations of or deposits to Alaska USA Insurance Brokers, Alaska USA Federal Credit Union, or its subsidiaries, and are not insured by the National Credit Union Administration. Some products are not available in all states.