Alaska USA Historical Timeline

Alaska USA is the largest financial institution headquartered in Alaska and the number one consumer lender in the state. It’s the largest mortgage lender in Alaska and the third largest auto lender in the Pacific Northwest. The credit union also operates the largest insurance brokerage in Alaska and the largest trust company headquartered in Alaska.

In 2008, Alaska USA was voted for the second year in a row as Alaska’s favorite financial institution and was recognized as one of the top 10 best places to work in Alaska. The credit union has $5.5 billion in assets, more than $4.4 billion in loans, and services more than $253 million in mortgage loans. Alaska USA has 68 branches in 31 communities throughout Alaska, Western Washington and California's Victor Valley, and serves more than 493,000 members in all 50 states and around the world.

Over the past six decades, Alaska USA has responded to members’ ever-changing needs with a growing portfolio of financial services, always holding firm to its strategy of providing members with exceptional service, real value, and the utmost convenience while remaining true to the credit union principles of cooperative ownership and people helping people.

Timeline

December 6, 1948 Alaska USA is chartered as the Alaskan Air Depot Federal Credit Union to serve the financial needs of civilian employees of the Depot.

1953 Following the separation of Elmendorf Air Force Base and Fort Richardson, the credit union is renamed Elmendorf AFB Federal Credit Union.

1959 The credit union hires its first employee after 11 years of being operated by volunteers.

1972 To better reflect its service to active duty and retired military throughout Alaska, the credit union changes its name to Alaska Command Federal Credit Union and opens a branch on Adak, Alaska.

1973 The Member Service Center, a centralized call center, is established in Denver, Colorado, to provide service to those located outside of Alaska. Alaska USA is the first credit union in the nation and the first Alaska financial institution to provide call center service.

1974 As the Alaska economy grows and diversifies, Alaska USA’s field of membership extends to include workers of the TransAlaska Pipeline service companies and shareholders of 10 of the Alaska Regional Native Corporations.

1975 To represent its growing field of membership, the credit union changes its name to Alaska USA Federal Credit Union.

1976 Alaska USA is one of the first federal credit unions in the nation to offer checking accounts.

1978 Alaska USA is the first federal credit union to offer 30-year mortgage loans.

1979 As Alaska USA expands its Member Service Network and develops new services, it becomes an attractive merger partner for smaller credit unions. Alaska USA becomes the credit union of choice for the members of six smaller financial institutions in Alaska during the period 1979-1996.

1981 Congress passes Public Law 97-110, giving Alaska USA permanent authority to serve Alaska Native shareholders. This is the first and only time Congress passes a law giving a credit union specific authority to serve a particular group.

1981 Alaska USA is selected by the Department of Defense and NCUA as the credit union to serve U.S. military personnel at Clark Air Base in the Philippines. The branch closes 10 years later after the eruption of Mt. Pinatubo.

1983 Alaska USA establishes the Alaska Option Services Corporation, the first and still the only shared Electronic Funds Transfer (EFT) network in Alaska that now provides ATM support services to credit unions nationwide.

1983 Alaska USA enters the Pacific Northwest market by merging with Whidbey Federal Credit Union in Oak Harbor.

1984 The Member Service Center is relocated to Oak Harbor, Washington.

1986 Alaska USA Insurance Agency is established and now operates as Alaska USA Insurance Brokers.

1992 Alaska USA Mortgage Company is established and now operates more than 19 offices throughout Alaska, in the Pacific Northwest, and in California's Victor Valley.

1994 With services expanding and technology advancing, Anchorage becomes home to the Member Service Center.

1995 Alaska USA introduces Alaska’s first online account access program, Personal Branch. Later, online account access is provided through UltraBranch®.

1997 Alaska USA introduces branches in retail locations that are open seven days a week to better serve the needs of working members.

1997 Alaska USA Trust Company is established in response to members’ needs for investment and trust administration services.

2004 Alaska USA develops a full portfolio of services designed for business members.

2005 As mortgage, insurance, trust, and business services continue to grow, Alaska USA introduces Financial Centers in Alaska communities to provide a one-stop shop to meet the financial needs of individuals and businesses.

2008 Alaska USA Title Agency is established, providing title and escrow closing services.

December 6, 2008 - Alaska USA celebrates 60 years.

2009 - Alaska USA expands service to San Bernardino county, California.

2010 - Alaska USA receives Washington Community Charter that permits statewide field of membership.

2011 - Alaska USA introduces the Alaska USA app for mobile devices.

December 6, 2013 - Alaska USA celebrates 65 years.