Business Spotlight

The Journal


Each year, Alaska USA members are elected to serve designated terms as volunteer members of the Board of Directors.

As no members qualified as candidates by the petition method, the slate of candidates is as follows:


Three-year term positions
Lorran Skinner (incumbent)
Geri Wacker (incumbent)

Since these candidates are running unopposed, their election will be declared and announced at the annual meeting on June 12, 6:00 pm, at the Anchorage Sheraton Hotel.


Wayne Bailey  
Executive Vice President and Chief Experience Officer

In response to a historically long government shutdown, Alaska USA Federal Credit Union has programs in place to assist federal employees that have been impacted.

The credit union is offering financial support in the form of loan payment assistance and extensions, waiving or adjusting certain fees, and special signature loans to help affected members through this difficult time.

Alaska USA is here to partner with our members during this time of financial uncertainty by offering tailored options that address each member’s needs.

If you have experienced an interruption in your income due to the government shutdown, please give us a call at 800-525-9094 and talk to a Member Service Representative that is ready to assist you 24/7 with your financial needs.

Giving back (12/18/2018)

Alaska USA Federal Credit Union is proud to be a part of the communities it serves, and strives to give back in meaningful ways. In 2018, there were a number of non-profits and organizations that Alaska USA partnered with in support of each of their missions that ultimately make our communities a better place.

Through a variety of fun work events and their own generous donations, Alaska USA employees have already raised more than $18,000 for the United Way—and expect to raise a lot more through the end of the year! Money raised will go towards United Way programs that work at making a safer, healthier and more prosperous community for everyone. In addition to raising money, Team Alaska USA volunteers participated in United Way’s Day of Caring to work on fixer-upper projects that improve the community.

Children’s programs are vital to the health of our neighborhoods, and our especially key to Alaska USA’s mission. We are honored to support the Salvation Army’s Coats for Kids winter coat drive, and the United States Marine Corp Reserve’s Toys for Tots program; collecting toys for underprivileged children at branches and service centers and distributed to children whose parents cannot afford to buy them gifts for Christmas.

To help prepare young adults for a successful financial future, Alaska USA sponsored Washington Business Week—a one-week summer program teaching high school students the basics for business, leadership, and entrepreneurship. Washington Business Week places high school students in a dynamic simulation where they compete as industry professionals, sharpen communication skills, and face real-world challenges. Students earned two college credits by successfully completing the program requirements.

Thank you to all the organizations, credit union members, and employees who contribute their time, money, and energy toward making their community a better place, and to those who generously gave Alaska USA a variety of different platforms to contribute to community wellbeing in 2018.

2019 Election Information (9/25/2018)

The 2019 election will be carried out by mail ballot and will fill 2 three-year term positions on the Board of Directors. Ballots will be mailed to members in April 2019 and the election results will be announced at the 2019 Annual Meeting scheduled for June 12, 2019.

The Nominating Committee has nominated the following candidates for the offices indicated:

Board of Directors
2 three-year term positions:

Skinner, Lorran: Member of the Board of Directors since 2015 and previously employed at Alaska USA Federal Credit Union for over 30 years, with 15 years as the Chief Lending Officer. Held executive positions in Operations, Retail Services, the Senior Leadership Team, and was a member of the Finance Committee. Also served on the Board of Directors of Alaska USA Mortgage Company, Alaska USA Title Agency, Alaska USA Trust Company, and Alaska USA Insurance Brokers. Skinner retired from Alaska USA employment in early 2014. Prior to joining Alaska USA, Skinner spent nine years at Frontier Alaska State Credit Union (now Credit Union 1) supervising collections, lending, and operations functions. Skinner has a Bachelor’s degree in Business Administration from Oregon State University.

Wacker, Geri: Member of the Board of Directors since 2015, an Alaska USA member since 1995, and previously served on the Supervisory Committee from 2013-2015. Served on the Last Frontier Chapter, Association of the United States Army, Executive Board from 1996-2017, as Chapter President from 2015-2017. Retired Army Sergeant Major, retired Army Civilian, and retired University of Alaska Anchorage Adjunct Faculty of the College of Business and Public Policy. Wacker has a Bachelor of Science Degree in Business Management from University of Maryland, and a Master’s Degree in Administration from Central Michigan University.

Other members interested in becoming candidates can qualify by the petition method. Official petition forms must be used and will be available on November 2, 2018, at any Alaska USA branch or by calling 907-786-2751. The signatures and account numbers of at least 500 members are required in order to qualify as a candidate by the petition method. Petitions must be returned to the credit union by December 3, 2018.

2019 Election Information (8/9/2018)

The Alaska USA Federal Credit Union Nominating Committee is accepting letters of interest from members who wish to become candidates in 2018 for positions available on the Board of Directors. Credit union officials serve in an unpaid volunteer capacity and must be available to attend monthly meetings.

Positions available: 2 three-year term positions

In accordance with the credit union’s bylaws, it is the duty of the Nominating Committee to nominate at least one member for each vacancy on the Board of Directors. The Committee nominates members they consider qualified and who represent the membership and membership areas served. They attempt to have a cross-sectional representation of the membership, avoiding concentrations by any one membership area, organization, employer, rank, grade, or other common denominator.

Members who submit letters of interest should include their full name, account number, current address, phone number, qualifications, and any related experience. Letters should be addressed to:

Nominating Committee
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, Alaska 99519-6613

Letters of interest must be received no later than August 24, 2018. Names and qualifications of candidates nominated will be published in the Fall issue of the Journal, with information regarding the petition method of candidacy. Ballots will be mailed to members in April 2019, and the election results will be announced at the 2019 Annual Meeting.

Certified Military Housing Specialists (7/20/2018)

If you think moving is a big hassle now, imagine doing it 10 times more than the average American—maybe even while your spouse is risking their life in another country. You’ll start to have an inkling of what it’s like to be part of a military family. Moving your entire family cross-country, money headaches, lengthy deployment times—the challenges faced by the men, women, and families of the United States Military are hard for many to comprehend.

It’s a job like no other, with unique pay systems, its own jargon, and special financial considerations that need to be taken into account when purchasing a home. That’s why Alaska USA Mortgage Company has Certified Military Housing Specialists (CMHS) standing by to help veterans and active duty military and their families navigate the home loan process.

Every Alaska USA Mortgage Company home loan expert has been trained to give the specialized guidance that military families need and deserve. That includes knowing how things like Basic Allowance for Housing fits into the loan application process, or how 0% down VA home loans can help families find affordable and sustainable homes.

Medicare ID Card Fraud (7/17/2018)

Fraudulent Medicare activity costs taxpayer billions of dollars. As a result of efforts to reduce Medicare fraud and identity theft, recipients will start receiving new Medicare ID cards between now and April 2019. Your new Medicare ID card will use a unique ID number rather than your social security number, but it’s still important to safeguard your card.

The Consumer Finance Protection Bureau recommends the following:

  • Keep your Medicare card in a secure place.
  • Don't share your ID number with anyone other than your health care team.
  • If someone calls and asks for your Medicare information, hang up. Medicare will only call you if you've called and left a message or if a representative said that someone will call you back.
  • Check your statements carefully and log into to spot possible fraud and billing mistakes.
  • Report suspicious activities by calling 1-800-MEDICARE (1-800-633-4227).

To learn more about safeguarding your financial life from fraudsters, visit

NEW! Card Security You Control (5/17/2018)

Life shouldn't come to a stop just because you left your card somewhere, and now it won't thanks to the latest in card security convenience!

If you've misplaced your Alaska USA Visa® Credit or Debit card, simply lock it to prevent any new unauthorized purchases. Once you find it, it's just as easy to unlock so you can get back to your day!

Look for the Card Security icon in the Alaska USA app or online under the Accounts Services tab to get started.

It’s time for a new savings plan. (4/27/2018)

Have you heard that 57% of Americans have less than $1,000 in savings, and 39% have no savings at all?

That’s a shocking statistic, and even if you don’t fall into one of those groups it’s fair to say that we could all do a better job of setting aside some savings. Here’s a few tips to get you started.

  1. Start a spending journal
    This may seem overly simplistic, but if you’re trying to get a better hold of your finances, journaling is a smart and easy way to accomplish this. Keeping track of your daily expenditures for a full calendar month should give you a pretty good idea of where your money is going—and probably give a you more than a few ideas for making improvements in your spending habits.

  2. Set realistic goals
    Be clear and certain about how much you want to save, and what you’re willing to sacrifice in order to reach your goal. This will set you up for savings success Wanting to save $10,000 is great, but sometimes starting with a smaller goal of $1,000 will give you a more achievable target, and a great feeling of success and momentum when you hit it.

  3. Use automatic transfers
    Set up an automatic transfer from your checking to your savings and take the whole process of setting money aside off your to-do list.

  4. Give yourself a daily allowance
    Once you’ve identified your monthly disposable income after bills and savings, divide the total up by the number of days in the month and you’ve got yourself a daily spending limit. You can save any remaining money you have at the end of the day, or roll it over for a bigger purchase down the line.

We hope some of these tips will help you reach your savings goals this year. Here’s to a financially fit 2018!


Each year, Alaska USA members are elected to serve designated terms as volunteer members of the Board of Directors.

As no members qualified as candidates by the petition method, the slate of candidates is as follows:


2 three-year term positions
Bobby Alexander
Kent Berthiaume

1 two-year term position
Richard Hawley

Since these candidates are running unopposed, their election will be declared and announced at the annual meeting on June 13, 6:00 pm, at the Anchorage Sheraton Hotel.


Recently Equifax, one of the largest U.S. credit-reporting agencies, experienced a data breach that compromised the identity of approximately 143 million Americans.

The protection of members’ personal and private information is Alaska USA’s top priority. We will continue to monitor the Equifax situation and notify you of any suspicious activity on your accounts, 24/7.

To find out what you can do to protect yourself from fraud and identity theft, and to see how Alaska USA protects your information, visit


It’s likely you have a lot of automatic payments and deposits spread across multiple financial institutions. Now, thanks to ClickSWITCH you can simplify your finances.

ClickSWITCH helps you move all of your direct deposits and automatic payments to your Alaska USA account by generating forms and sending them to your other financial institutions, depositors, and billers. The process of switching is seamless, and you can monitor your requests to ensure that you don’t miss a payment during the transition.

Finally there’s a service that makes everyone’s life a little easier.

Learn more at

A SMARTER WAY TO SAVE (10/13/2017)

When you have some savings built up it feels good, but it can also feel like your money is just… sitting there, doing nothing all day.

Why not put it somewhere it can grow?

A certificate account is an excellent way to grow your savings. Certificates are a great choice if you want to invest for a longer period of time and obtain a higher rate of return, while seeking a risk-free way to invest.

Alaska USA offers some of the best certificate rates on the market. Open a certificate account today and lock in a guaranteed return.*

*Rates of return vary with amount of deposit and term of certificate, and dividend earnings may be affected by selected payment method. Certificates are subject to early withdrawal penalties.


What a fun inaugural season for Alaska USA and the Tacoma Rainiers! We had a blast connecting with our Washington neighbors at the All-Star game and hosting more than 135 members and partners at our Member Appreciation days. We hope our Tacoma members enjoyed the Alaska USA Scavenger Hunt—congratulations to everyone who figured out the clues and walked away with some great Rainiers gear!

Follow Alaska USA on Facebook and Twitter to keep current on Alaska USA community events and next season’s happenings around Cheney Stadium.

We’re super excited for 2018! Go Rainiers!