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Since early in its history, Alaska USA provided financial services to a number of organizations and businesses. However, as demand grew, a new line of financial services geared toward the needs of the business community have developed. In 2004, Alaska USA introduced business and commercial services, offering a full range of deposit and loan services, primarily to serve Alaska businesses. Corporate trust services and business and commercial insurance are also available.
Alaska USA has been responsible for introducing a number of innovations to the financial services marketplace in order to improve and supplement its service to members. These efforts began in the 1980s with the formation of the Alaska Option Network. This organization was formed with other Alaska financial institutions to bring shared automated teller machine (ATM) and debit point-of-sale services to Alaska.
In 1986, Alaska USA established Alaska USA Insurance Agency. In 2004 the Agency expanded, allowing it to provide a full range of personal and commercial lines of insurance. Alaska USA Mortgage Company, established in 1992, provides a full range of mortgage and real estate services through offices in communities throughout Alaska and Washington, and in San Bernardino county, California. Alaska USA Title Agency was created in 2008, offering title and escrow services for real estate transactions in Alaska.
Alaska USA's services, operations, and delivery channels have changed over the years in response to the membership's changing needs. However, since 1948, Alaska USA's commitment to its cooperative principles and the purposes for which it was chartered have remained constant. Alaska USA continues to strive to satisfy the financial needs of members from all walks of life and levels of income, providing them with the opportunity to be financially successful and to improve their standard of living.