Text Only Site Map
Home Contact Information Feedback Web Search   Home
Consumer Services Business Services About Alaska USA Resource Center Whats New

Contact Information

Alaska USA Member Service Center

Your first contact for all member service and account-related requests

(907) 563-4567 In Anchorage
(800) 525-9094 Toll-free outside Anchorage
(800) 742-7084 TTY/ Hearing Impaired

Hours of Operation: 6 AM to 10 PM Alaska Time
Closed on federal holidays

Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613
http://www.alaskausa.org/

Consumer Loans By Phone

Apply any day of the week by calling the Member Service Center (above)

Fax an Application
(907) 562-5765 In Anchorage
(800) 722-0524 Outside Anchorage

Real Estate Telephone Loan Center

Rates and loan applications available online

(907) 786-2800 In Anchorage
(888) 425-9813 Other Alaska and Washington
(907) 786-2177 Fax a Loan Application

Business & Commercial Services

For information about your account, contact the Member Service Center (above)

Business & Commercial Services - Anchorage
(907) 646-6670 In Anchorage
(877) 646-6670 Toll-free in Alaska
(907) 929-6644 Fax

Business & Commercial Services - Fairbanks
(907) 450-1581 In Fairbanks
(877) 374-5453 Toll-free in Alaska
(907) 929-6911 Fax

Additional Contact Information

Emergency Notification - Reporting lost or stolen items:

Checks/Identification: Contact the Member Service Center
 (see top of page )
Travelers Cheques: (800) 525-7641 from any location
Money Orders: (800) 654-5920 from any location
Visa Credit Cards: 563-7500 in Anchorage or
(800) 525-9094 outside Anchorage
After Business Hours: Visa Credit Cards:
 (800) 325-3678 or
 (727) 570-4881 (collect from outside the U.S.)
Visa Check Cards:
 (800) 543-5073

Administrative Offices

Anchorage: (907) 277-5577
Fairbanks: (907) 452-8123
Seattle: (206) 443-1968

Credit and ATM Card Services

Activate your Visa® Credit Card: (800) 543-5073
Nearest PLUS® ATM locations: (800) THE-PLUS
To activate your Visa Check Card, or request a replacement for a defective ATM or Visa Check Card, contact the Member Service Center (top of page)

Insurance Services

(907) 272-6611 In Anchorage
(800) 525-9094 Outside Anchorage

Mortgage Servicing Center

(800) 653-7695 All Locations

UltraBranch - 24 hour telephone account access

(907) 258-7228 In Anchorage
(888) 258-7228 Outside Anchorage

Credit Report Dispute

(907) 786-2000 In Anchorage
(800) 992-2810 ext. 2000 Outside Anchorage
Credit Report Dispute Via the Internet

Verification of Deposit (V.O.D.)

(907) 929-6863 Fax

  

Member Service Center

In Anchorage:
  (907) 563-4567

Outside Anchorage:
  (800) 525-9094 toll-free

TTY/ Hearing Impaired
  (800) 742-7084 toll-free

6 am to 10 pm Alaska Time
  closed on federal holidays


UltraBranch

24-hour account access by internet or phone

Internet:
  visit www.alaskausa.org

Web-enabled phone or PDA:
  visit go.akusa.org

In Anchorage:
  (907) 258-7228

outside Anchorage:
  (888) 258-7228 toll-free